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  1. Student Employees - Link your Employee Number to your CWL username In order to to be able to access a number of services as a staff member, you will need to link your employee # to your cwl account.  This is require in order to access Canvas Courses, Workday, your Staff email etc.  You will also need your employee... Read More
  2. How to add Student or Staff Email to Outlook App on macOS How to add your UBC Email (Staff or Student) to the Outlook App on macOS    This was tested on macOS Ventura 13.3.     1. Download the Outlook app from the App Store (if you don’t have it already) 2. Enter your student/staff email on th... Read More
  3. How do I add money to my Student UBCcard? The following article describes how to add funds to your Student UBCcard (via credit card or some debit cards) in order to print from student printers.  To top up UBCcards using cash and all debit cards visit the Sunshine Cafe or Student Housing... Read More
  4. Chocolatey Chocolatey NuGet is a Machine Package Manager, somewhat like apt-get, but built with Windows in mind.  It is enabled in all of our Tier #1 labs.  This allows us to quickly install & update packages with very simplistic command-line entr... Read More
  5. How to Change Legal or Preferred First/Last Name To change the legal or preferred First and/or Last name, follow these steps.   Human Resources:  Change name in Workday Follow the steps outlined in the following Workday article.  Note: this must be completed before any technical steps are taken... Read More
  6. Oracle and ID Works Set Up Process ID Works Setup for UBCO OverviewDatacard ID Works is the desktop application used to create, issue, and print UBCcards. The ID Works app utilizes different project templates, called "Projects", to reference different card types. These Project files c... Read More
  7. How to create bulk accounts for UBCO Food Services (print access) How to create Bulk IT Accounts for UBCO Food Services Staff This process is to streamline onboarding multiple food services staff with the IT accounts and access they need when hired. For administrative staff who need full access to UBC IT account... Read More
  8. How To Create Accounts for Student Employees and Teaching Assistants The process for hiring Student Employees and Teaching Assistants (TAs) has changed with the launch of Workday. Please see they follow these instructions to ensure the applicable IT Accounts and Accesses are created. For regular employee onboarding r... Read More
  9. Planning for working remotely - guide for supervisors This article provides guidance for supervisors on planning for your staff to work remotely.  The experience working remotely is significantly different than working in the office.  Not all services can be provided remotely and the University has l... Read More
  10. Working Remotely - Using a Personal Device This article provides guidance on how to connect to the various UBCO systems from home using your personal device. Requirements: In order to connect to UBC Systems, your device must meet these requirements: Your personal equipment must meet t... Read More
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